These Terms and Conditions govern your use of the hann online platform. By registering an account or accessing any part of our services, you confirm that you have read, understood, and agreed to all the terms set out below. Please read this document carefully before you start playing.
Last updated: 2025. These terms apply to all registered members and visitors of hannonline.net in the Philippines.
To register and use hann online, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that all information you provide is accurate, complete, and up to date. Each person is permitted to hold only one account; duplicate accounts may be suspended without prior notice. hann online reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible individuals will be closed and any pending balances handled in accordance with applicable regulations. If your circumstances change and you no longer meet the eligibility requirements, you are obligated to notify us immediately. Failure to do so may result in account termination and forfeiture of promotional credits.
You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. hann online will never ask for your password via email, chat, or any other channel. Any activity carried out under your account is considered your responsibility, whether or not you authorised it. If you suspect unauthorised access to your account, you must contact our support team immediately and change your password without delay. We strongly recommend using a unique, strong password and enabling any available security features on your device. Sharing your account with another person is strictly prohibited and may result in permanent suspension. hann online cannot be held liable for losses resulting from your failure to keep your account credentials secure.
Allfinancial transactions on hann online are processed in Philippine Peso (₱ PHP) through local payment channels available to Filipino players. Deposits are credited to your account upon successful confirmation from the payment provider, and processing times may vary depending on the method used. Withdrawals are subject to identity verification and must be made to a payment method registered in your own name — third-party withdrawals are not permitted under any circumstances. Minimum and maximum transaction limits apply and are displayed at the point of transaction; please review these carefully before submitting a request. hann online reserves the right to conduct additional verification checks before processing any withdrawal, particularly for large amounts or accounts flagged for unusual activity. For full details on how to request a cash-out, visit the Withdrawal page. Any fees associated with payment processing are disclosed at the time of the transaction and are the responsibility of the account holder.
All promotions and bonus offers available on hann online are subject to specific terms that are published on the Promotion page at the time the offer is active. Bonuses are credited to eligible accounts only and may carry wagering requirements that must be met before any associated winnings can be withdrawn. Attempting to abuse promotional offers — including creating multiple accounts to claim the same bonus — will result in the cancellation of the bonus and may lead to account suspension. hann online reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of misuse. Promotional credits have no cash value until applicable wagering conditions have been fully satisfied. Players are encouraged to read the individual terms of each promotion carefully before opting in. If you have questions about a specific offer, the FAQ page provides additional guidance on how bonuses work.
All games and betting markets available on hann online are intended for entertainment purposes only and are accessible exclusively to registered adult members in the Philippines. Players must use the platform in good faith and in accordance with the rules of each individual game or betting market. Any attempt to manipulate game outcomes, exploit software errors, use automated tools or bots, or engage in collusion with other players is strictly prohibited and will result in immediate account suspension. hann online uses industry-standard systems to ensure fair play, and all game results are determined by certified random number generation or live event outcomes as applicable. If a technical error affects a game or bet, hann online reserves the right to void the affected round or wager and return the staked amount to the player's account. Players are responsible for ensuring their internet connection is stable before placing bets, as hann online cannot be held liable for losses resulting from connectivity issues on the player's end. Disputes relating to specific game outcomes must be raised with our support team within seven days of the event in question.
hann online is committed to promoting responsible gaming and providing tools that help players stay in control of their activity. Players can access deposit limits, session reminders, and self-exclusion options by visiting the Responsible Gaming page. Self-exclusion requests are processed promptly and, once activated, prevent the player from accessing their account for the duration of the chosen exclusion period. During a self-exclusion period, hann online will not send promotional communications to the excluded account. Players who believe they may have a gambling problem are strongly encouraged to seek help from professional support organisations available in the Philippines. Reinstating an account after a self-exclusion period requires a formal request and a mandatory cooling-off period as determined by our team. We take our duty of care seriously and will act on any credible concern raised about a player's wellbeing.
hann online collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the collection, storage, and use of your personal information as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and comply with applicable legal obligations in the Philippines. We do not sell your personal information to third parties for marketing purposes. You have the right to request access to the data we hold about you and to request corrections where necessary. All data is stored securely and handled in line with applicable data protection standards. For full details on how your information is managed, please read our Privacy Policy in full.
hann online reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice where the breach is serious. Grounds for suspension include, but are not limited to: providing false registration information, engaging in fraudulent activity, attempting to manipulate games or promotions, or violating any applicable law in the Philippines. Upon termination, any real-money balance remaining in the account will be reviewed and returned to the player where no breach has been confirmed, subject to standard verification procedures. Promotional balances that have not met wagering requirements will be forfeited upon account closure. Players who wish to voluntarily close their account may do so by contacting our support team directly. hann online may also close accounts that have been inactive for an extended period, in accordance with our dormant account policy. Any disputes arising from account closure should be submitted in writing to our support team for review.
hann online may update these Terms and Conditions from time to time to reflect changes in our services, applicable laws in the Philippines, or operational requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered members through their account or registered contact details. Continued use of the platform after any update constitutes acceptance of the revised terms. We encourage all members to review this page periodically to stay informed of any changes. If you do not agree with an updated version of these terms, you should stop using the platform and contact our support team to discuss your options. Previous versions of these terms are not retained for public access, so we recommend saving a copy if you wish to keep a record. Your ongoing use of hann online is always subject to the most current version of these Terms and Conditions.
Quick answers to what Filipino players most often ask about platform rules and policies.
Join hann online today and enjoy sports betting and casino-style games on the Philippines' mobile-first entertainment platform — with clear, fair terms every step of the way.